- Service Commitment
- Service Policy
- Service Clause
Double confirmation of orders to avoid occupancy problems
Emergency Treatment Within 2 Hours
Respond in 1 minute, resolve in 2 hours
VIP Dedicated Customer Support
One-to-one service, enjoy each order
Establish Special Security Fund
Special security fund for force majeure and other issues
7*24H Multilingual Customer Support
One-stop service from time to time
Booking Service Guarantee for Individual Customer of Haoqiao.com
After all the partner bookings have been confirmed (the backstage of haoqiao.com displays that the order is booked successfully), the haoqiao.com will provide 7*24 h full guarantee service for the booking.
In case of no room after confirmation, the after-sales guarantee plan will be strictly implemented, and the commitments are as follows:
1. Service Guarantee Scheme for Overbooking (No Show):
Processing Methods Notification Time Processing Methods Scheme I: Upgrade the original hotel room The booking date is 7 or more days away from the check-in date, while the notification date is 5 or less days from check-in date. The haoqiao.com will assume the price difference of room rate not more than room rate of first night. Other situations The haoqiao.com will assume the price difference of room rate not more than 30 % room rate of first night. Scheme II: When the original hotel fails to arrange the check in, haoqiao.com will be responsible for recommending hotels at the same or higher level in the same area. The booking date is greater than or equal to 7 days from the check-in date, while the notification date is less than or equal to 5 days from check-in date. The haoqiao.com will assume the price difference of room rate not more than 100% room rate of first night. Other situations The haoqiao.com will assume the price difference of room rate not more than 30% room rate of first night. Scheme III: The guest chooses the alternative hotel by themselves without accepting the alternative hotel scheme. The booking date is greater than or equal to 7 days from the check-in date, while the notification date is less than or equal to 5 days from check-in date. On the premise that the customer provides valid voucher (invoice and bank receipt) of check-in hotel, Haoqiao.com will assume price difference of the guest's self-choice scheme, with the price difference not more than 100% room rate of the first night. Other situations On the premise that the customer provides valid voucher (invoice and bank receipt) of check-in hotel, Haoqiao.com will assume price difference of the guest's self-choice scheme, with the price difference not more than 30% of the room rate of first night. Scheme IV: If Haoqiao.com fails to provide the above-mentioned service scheme, The booking date is greater than or equal to 7 days from the check-in date, while the notification date is less than or equal to 5 days from check-in date. Haoqiao will directly compensate 100% room rate of the first night. Other situations it will directly compensate 30% of the room rate of first night.(1)
If the original rooms of the original hotel are fully-booked or cannot be confirmed as original order for other reasons, they shall be upgraded, and the price difference shall be assumed by haoqiao.com in accordance with this clause: If the booking date is 7 or more days away from the check-in date, andthe notification date is 5 or less days from check-in date, haoqiao.com will assume the price difference of upgraded room rate not more than 100% room rate of first night of the original order; under other circumstances, haoqiao.com will assume the price difference not more than 30 % room rate of the first night of original order.(2)
If the original hotel fails to arrange check in, the haoqiao.com will be responsible for recommending hotels at the same or higher level within 5 km from the original hotel to guests through the customer and assume the price difference incurred thereby in accordance with this clause: If the booking date is 7 or more days away from the check-in date, andthe notification date is 5 or less days from check-in date, haoqiao.com will assume the price difference of upgraded room rate not more than 100% room rate of first night of original order; under other circumstances, haoqiao.com will assume the price difference not more than 30% room rate of first night of original order.(3)
If hotels at the same level or higher level cannot be arranged due to regional restrictions, the low-level hotel shall be arranged ("low level" as referred to in this clause means that the price of the newly arranged room is lower than that of the original order). If the guests agree to check in the alternative hotel and accept the price recommended by the haoqiao.com, haoqiao.com will refund the customers the full price difference of room in the currency agreed upon in the relevant cooperation agreement signed by both parties after they leave the room (the price difference refers to the difference between the original booking price and the actual price of check-in room at that time).(4)
If the guests do not accept the solutions proposed by haoqiao.com through customers, the haoqiao.com will cancel the original order for free; the customer shall provide the valid voucher (invoice, bank receipt, etc.) of the new hotels self check-in performed by themselves, and the haoqiao.com will calculate the price difference according to the price recorded on the relevant vouchers and pay compensation to the customer in accordance with this clause. If the booking date is 7 or more days away from the check-in date, andthe notification date is 5 or less days from check-in date, haoqiao.com will assume the compensation price difference not more than 100% room rate of the first night of original order, under other circumstances, the haoqiao.com will assume the compensation price difference not more than 30% room rate of first night.(5)
With respect to the compensation expense, the customer shall provide the guest's hotel check-in voucher (invoice, bank receipt, etc.) to apply for compensation. All vouchers shall be submitted to the haoqiao.com within 2 weeks after the guests leave the hotel, and the delivery time shall be subject to the actual receipt time of haoqiao.com, failure to submit at the expiration shall be deemed to waive guaranteed rights.(6)
"Booking date is greater than or equal to 7 days from the check-in date, and there is less than or equal to 5 days from check-in date when the haoqiao.com notifies the customers" mentioned in this clause are calculated by natural daytime interval, not by 24 h a day.(7)
The "room rate of first night of the original order" and "the original booking price" mentioned in this clause refer to the booking settlement price of the hotel between the customer and haoqiao.com, which is not based on the original payable amount of the guests and the original sales amount of the customers.
2. Service Guarantee Scheme for Overbooking (show):
Processing methods Compensation amount Scheme I: Haoqiao.com shall coordinate with the hotel at the first time and try to request it to arrange the guests to check in according to original booking room. — — Scheme II: Haoqiao.com shall arrange higher level room of the original hotel for guests Haoqiao.com shall assume the price difference of upgraded room, with the room rate of first night of original order as the upper limit Scheme III: If the original hotel fails to arrange the check in, haoqiao.com will be responsible for recommending hotels at the same or higher level. Haoqiao.com shall assume the price difference of upgraded room, with the room rate of first night of original order as the upper limit. Scheme IV: If hotels at the same or higher level cannot be arranged due to various reasons, the low-level hotel shall be arranged for guests upon their consent. Haoqiao.com will refund the price difference between the original booking price and the actual price of check-in room. Scheme V: On the basis of prior communication, haoqiao.com agrees to allow customers to choose other hotels by themselves. On the premise that the customer provides valid voucher (invoice and bank receipt) of check-in hotel, Haoqiao.com shall assume the price difference of upgraded room, with the room rate of first night of original order as the upper limit Scheme VI: If Haoqiao.com fails to provide the above-mentioned services scheme, it will directly compensate the room rate of first night.(1)
Haoqiao.com shall immediately handle (priority to confirm the original order) after the customer notified the guest that there is no room in the hotel.(2)
If the original rooms of original hotel are full or cannot be confirmed as original order for other reasons, haoqiao.com will be responsible for upgrading them and assume the price difference incurred thereby, with the price difference not more than room rate of first night of original order.(3)
If the original hotel fails to arrange check in, haoqiao.com will be responsible for recommending hotels at the same level or higher level within 5 km from the original hotel to the guests upon their consent and assume the transportation expense and price difference of recommended hotel incurred thereby, with the price difference not more than 100% room rate of the first night of original order.(4)
If hotels at the same level or higher level cannot be arranged due to regional restrictions, the low-level hotels shall be arranged ("low level" as referred to in this clause means that the price of the newly arranged room is lower than that of the original booking room). If the guests agree to check in the alternative hotel and accept the price recommended by the haoqiao.com through customer, haoqiao.com will refund the guests the price difference of room in the currency agreed upon in the relevant cooperation agreement signed by both parties after they leave the room (the price difference refers to the difference between the original booking price and the actual price of check-in room at that time).(5)
If the guests do not accept the solutions proposed by haoqiao.com through customer, haoqiao.com will cancel the original order for free and the customer shall provide the valid voucher (invoice, bank receipt, etc.) of the new hotels where the guests check in by themselves, haoqiao.com will calculate the price difference according to the price recorded on the relevant vouchers and pay compensation to the customer in accordance with this clause, with maximum compensation not more than 100% room rate of the first night of original order.(6)
With respect to the compensation and alternative hotel expense including transportation expense, the customer shall provide the guest's hotel check-in voucher (invoice, bank slip, etc.) and voucher of transportation expense to apply for compensation. All vouchers shall be submitted to the haoqiao.com within 2 weeks after the guests leave the hotel, and the delivery time shall be subject to the actual receipt time of haoqiao.com, failure to submit at the expiration shall be deemed to waive guaranteed rights.(7)
The "room rate of first night of the original order" and "the original booking price" mentioned in this clause refer to the booking settlement price of the hotel between the customer and haoqiao.com, which is not based on the original payment amount of the guests and the original sales amount of the customers.
3. Several Cases Beyond the Scope of Compensation Service Guarantee:(1)
Upon successful order booking, haoqiao.com has informed the customers who repeat booking/business customers after verification, or clearly violate the hotel distribution policy (such as Ctrip, Taobao and Qunar) (the hotel distribution policy is shown on the booking information, conditions, clauses, precautions and other relevant public information of haoqiao.com).(2)
Changes in the check-in and check-out dates and room type are not confirmed by haoqiao.com.(3)
The hotel cannot be accommodated due to force majeure or other uncontrollable factors (such as natural disasters, emergencies and government expropriation).(4)
The guests don't check in or provide real and valid check-in voucher, or check in person, city, date and other information in check-in voucher are not consistent with the original order.
If the confirmed order cannot be arranged for check-in, those who fail to contact with haoqiao.com immediately after arriving at the hotel but take other measures by themselves shall be deemed to waive guaranteed rights.(2)
The policy for non-cancelable, non-changeable orders shall be impemented; if the guests are unable to check in on time due to force majeure, they shall contact haoqiao.com before the check-in date and provide relevant proof, haoqiao.com will assist in submitting the application to the supplier / hotel but not guarantee the result; if the cancellation policy for the order within the free cancellation period needs to be changed, please cancel rebooking.(3)
If the guests are unable to check in the hotel due to force majeure or other uncontrollable factors (such as natural disasters, emergencies and government expropriation), haoqiao.com will assist in submitting the application to the supplier / hotel but not guarantee the result after the customers provide relevant proof.(4)
If the customers need to cancel after the free cancellation date, haoqiao.com will charge / deduct the corresponding cancellation expense according to the order cancellation policy.(5)
If the order information needs to be changed through contacting with the hotel for coordination without going through the haoqiao.com system or the telephone customer service application, thus causing various unexpected situations or losses, haoqiao.com will not assume the compensation and any responsibility or adverse consequences.(6)
In the event that the hotel receives repeated receipts for items included in the order, the customer can contact with haoqiao.com directly and provide valid charging voucher (invoice or bank receipt), and haoqiao.com will handle it at the first time. The hotel will first refund them directly to the customer, otherwise, haoqiao.com will refund them.(7)
If there is any loss caused by the guest's nationality or other identity information not in conformity with the order, thus causing check-in failure, haoqiao.com will not assume the compensation and any responsibility or adverse consequences.(8)
Guests who arrive at the hotel are not satisfied with the hotel they have booked and request to change the hotel. guests can contact with haoqiao.com through the customer, who will recommend nearby hotels within their ability, but the room rate paid for the order cannot be refunded, and the newly booked room rate will be paid by the guests themselves.(9)
After arriving at the hotel, guests add other services not included in the order, such as extra meals and beds. The guests can apply for help from haoqiao.com through the customer, but haoqiao.com has the right to choose whether to provide help for them and communicate with the hotel to provide related services. However, the expenses incurred by items not included in the order need to be paid by the guests to the hotel.(10)
Complaints will be handled within 2-10 working days after receiving the application. Complaints should be submit to HaoQiao within 30 days after the customer stays in the hotel. We will not accept and deal with the complaints when they are overdue.(11)
The compensation application verified and confirmed by haoqiao.com and the customer will not accept compensation change or secondary compensation for any other reasons, and all compensation amount of haoqiao.com will not exceed the corresponding compensation standard.(12)
The valid voucher involving compensation refers to the guest's credit card bill or new hotel check-in voucher, which is a formal certificate to prove that the guest has actually paid and checked in. The voucher must clearly specify the guest's name, hotel name, basic check-in information (check-in and check-out date), payment amount and other important elements.(13)
The final explanation right belongs to haoqiao.com.
Clauses, Conditions and Statements of Haqoqiao.com Website
Last revision date: June 15, 2017
You agree to accept all the clauses and conditions set forth below for anyone who visits or uses this website by any means. Please do not use this website if you cannot accept these clauses and conditions. We reserve the right to change or modify the agreement of this website at any time at our discretion without notice, and your continued visit to or use of this website indicates that you accept these updated or modified agreements.
The following reference to this "website" refers to www.haoqiao.com and any page thereof.
You accept that tax authorities in some countries / regions may levy special additional taxes (such as travel taxes), which must be paid locally. The obligation to pay such additional taxes shall be borne by you unilaterally.
You accept that we will not collect taxes for the relevant tax authorities except for the taxes incurred by the service payments described below. In appropriate cases, the hotel supplier will invoice us for specific expenses and taxes (if applicable). The hotel supplier will pay the corresponding tax to the corresponding tax authority. The tax we collect from you for prepaid hotel transactions refers to the estimated tax that we pay to hotel suppliers (such as sales tax and use tax, occupancy tax, house tax, consumption tax and value added tax) for the tax incurred by room rental, instead of the tax that we collect from you and pay to the corresponding tax authorities. The actual tax amount we pay to the hotel supplier may vary according to the tax amount collected, which mainly depends on the effective tax rate and taxability of our customers when they actually check in the hotel. We reserve the service expense as compensation for the travel booking service provided for you. Our service expense varies according to the amount and type of hotel bookings.
Haoqiao.com is not a joint supplier to whom we book travel arrangements for our customers. The taxability and corresponding tax rates vary greatly from region to region.
Sales tax, occupancy tax and / or local hotel occupancy tax will be levied based on the expenses (concerning facilities and / or services) we charge for providing services in specific jurisdictions. For example, when checking in a hotel in New York State (excluding New York City), the above-mentioned collection of taxes shall include the tax on room rentals received by the hotel, other than the local hotel occupancy tax incurred by our service. The actual tax amount for our services may vary depending on the effective tax rate when you check in the hotel.
2. Prepaid Hotel Bookings
We reserve the right to change the prices displayed on the website without notice.
Even if we have confirmed your booking and accepted the payment, we still reserve the right to cancel and refund your payment.
You can cancel or change your prepaid hotel booking, but you need to pay the cancellation or change expense charged by the hotel. During peak season, most hotels are not allowed to cancel or change, and all booked rooms and prepaid funds will not be refunded or returned.
Even if we have confirmed your booking and accepted the payment, the room you need may not available due to overbooking. In such cases, the hotel has the right to provide another hotel at the same level for you to check in.
We will try to avoid the above cases but not provide guarantee. We will assist the hotel in arranging alternative accommodation for you in the event of similar cases.
Please note that the cancellation policy at the time of reservation only supports full cancellation. If you need to change your check-in date or cancel a partial reservation, please submit your request in order management or contact our customer service staff. We will try to negotiate with the hotel / supplier to meet your requirements, but the hotel / supplier may not accept the request for modification, or may charge you a certain fee.
You cannot book more than 5 rooms online at the same hotel / same check-in date. If we confirm that you have booked more than 5 rooms in one order, we will cancel your booking and charge you for cancellation fee (if applicable). If you have paid the non-refundable deposit, your deposit will be confiscated.
All the requirements for rooms depend on the room conditions when registering in and checking in the hotel because we cannot guarantee it unless it is explicitly mentioned in writing.
You agree to abide by the relevant clauses of your prepaid booking hotel.
In any event, our compensation or refund will not exceed your payment to www.haoqiao.com or the hotel expense.
The information and services provided by this website may contain incorrect or wrong information, including pricing errors. Haoqiao.com and its partners do not guarantee the accuracy of the website or assume any responsibility for any error or other inaccuracies in the website.
We have the right to change the errors on the website or / and modify the wrong quotation booking being processed. In this case, if possible, we will reserve your booking being processed at the correct price or cancel your booking without any penalty.
The hotel prices displayed on this web page are only general guide prices, and we do not ensure the full accuracy of the prices.
Haoqiao.com and its various suppliers do not ensure that these specific products and services are always available. Any request will depend on the circumstances except for the warranty written by the suppliers.
Haoqiao.com does not assume any responsibility or refund for the delay, cancellation, overbooking, strike, force majeure and other reasons beyond its direct control, as well as any responsibility for the additional expenses, omissions, delays and rerouting or activities caused by the local government or authorities.
In any event, haoqiao.com is not responsible for the direct, indirect, punitive, accidental, special circumstances and subordinate damages caused by the use of its website services.
Despite the above restrictions, once haoqiao.com assumes compensation responsibility for the loss or damage caused by purchasing the products or services on its website, the compensation or refund will not exceed the service expense and hotel expense you paid to haoqiao.com.
- What information we collect from you
- How to use your information
- Who will share your information with
- Your choice in information collection and usage
- Cookies and other technologies
- Display of customized advertisement/your selection
- How to protect your information
- External link
- How to contact us
What Information We Collect From You
Usually. we receive and store the information you enter on this website or any information provided for us in any other means. These include information that can identify you (hereinafter referred to as "personal information", including your name, gender, date of birth, telephone number, mailing address and email address, fax number), and information related to payment (such as credit card number, card holder name and validity period). We will also request you to provide information about your hotel room preferences, frequent flights and car rental plans. You can choose not to provide us with information, but generally speaking, it is necessary to provide some of your information if you want to book a travel, participate in a survey, contest or lottery, consult questions or perform other transactions on this website.
Travel companion information.When you make bookings for other people through this website, we may request you to provide personal information and travel preferences about them. Before providing us with personal information and travel preferences of other people, you shall first obtain their consent because their information can only be viewed or changed through your account.
Information from other sources.We will also get your personal or non-personal information regularly from associated entities, business partners and other independent third parties, and add the information to our customer information data. For example, we can get the following information: updated delivery information and address, the shopping history, customer information, etc.
Information gotten automatically. When you visit the website, we will automatically collect some information related to your computer. For example, we will collect your IP address, Web browser software (such as Firefox, Safari or Internet Explorer) and transfer websites. We will also collect information about your online activities (such as the travel scheme you viewed and your booking records). Automatic information collection is aimed to help you to customize your user experience and prevent fraud. See " cookie and other technologies " for more information".
How Do We Use Your Information
To complete your travel booking on the website, we will use confidential payment information (such as the cardholder name, credit card number and expiration date). We will use other your information for the following general purposes: Provide you with the products and services you need; provide you with travel confirmation and update; manage your booking, including bills processing and travel notifications offering; generally communicate with you; respond your questions and comments; find your interest in our products, services and websites and make corresponding improvements; inform you of our special promotion and products or services that you may be interested in; customize your experience on the website in other ways; reward you as part of any award and recognition programs you participated in; consult information in forms of surveys; settle disputes, charge problems or other problems; prevent activities that may be prohibited and illegal activities; implement our using terms; and inform you of other purposes when collecting information.
E-mails. We hope you can easily use opportunities related to travel provided on the website. One way to achieve the purpose is to send e-mails to you, which contain travel-related information you are clearly interested in. We believe that these e-mails will provide you with useful information to help you get the special travel promotion through the website. Please note that we give you the choice to refuse these special promotion e-mails in each e-mail we send to you.
See the following " to know your choice on information collection and use ".
Who Will Share Your Information With Us
The website may share your information with the following entities:
Suppliers who provide services to you for completing travel you booked, such as hotels, airlines, car rental companies and activity sponsors. In the website, all services provided by the third party suppliers are described as they are. We will not share your e-mail address with these suppliers unless they have to use your e-mail address to complete the travel you booked on the website, and we will ensure that they will use your e-mail address only for completing the booking. We will not limit the suppliers to use or disclose your other personal information. Therefore, we suggest you review the privacy policies made by other suppliers when you book their products through the website. Please note that if necessary, these suppliers will also contact you to get other information about you, assist you in booking travels or respond your submitted comments.
The third party suppliers will provide services and exercise functions on behalf of us, including credit cards processing, business analysis, customer services, marketing, investigation or lottery plans implementation, and fraud prevention. We will also authorize the third party suppliers to collect information on behalf of us, including collecting the information needed to run some functions on the website or to help to send online advertisements that cater to your interest. The third party suppliers can access and collect information only for the purpose of performing their functions, and sharing or making use of information for any other purposes are prohibited. Moreover, they must take the same data security protection measures as we do.
The business partner refers to the entity that we can offer products or services together with or that provides its own products or services on the website. For the third party's name always shown separately or together with our name, you can judge whether there is the third party or not that involves in providing the product or service as required. If you choose to use these optional services, we will share your information with these partners, including your personal information. Please note that we do not have the right to control the privacy protection measures taken by these third party business partners.
Franchised websites and other transfer websites. The franchised website refers to the website which is not owned or run by haoqiao.com, but processes the travel booking by using the travel booking function of haoqiao.com. The name of haoqiao.com may be used on the franchised website, or not. You may have access to haoqiao.com through one of our franchised websites. If you transfer to the website from a franchised website or others alike (for example, by clicking on a link on other websites), we may share some of your information with the transfer website. We will not limit franchised websites or other transfer websites to use your personal information. Therefore, we suggest you review the privacy policies of the website transferring you to the website.
Branches of the company We may share your personal information with our parent company and branches of the company. By sharing information with them, we can provide you with information of products and services that you may be interested in, including travel-related information and other information. If your information is used by our parent company and branches of the company, they will protect your information strictly at least as we mention in the Private Policy. Moreover, they will also abide by the applicable laws governing the delivery of sales e-mails, and at least give you choice to refuse receiving these commercial e-mails when they send you an e-mail like this.
We can also share your information in the following cases:
Provide information in accordance with requirements of the citation, mandatory injunction or other legal procedures; set or exercise our legal rights; make a defense by focusing on law requirements; or other circumstances stipulated by laws. In such cases, we have the right to put forward or give up any legal objections or rights that we have.
We believe it is appropriate to investigate, prevent or take measures upon illegal activities or suspected illegal activities; protect the rights, properties or safety of the company, the website, customers or other entities; and the circumstances related to our using terms and agreements.
Circumstances related to company transactions (such as asset stripping, merge, integration and asset sale), or bankruptcy (small chance).
In addition to above circumstances, when sharing your personal information with the third party, we will inform you and you can choose to refuse us to share the information.
We may also share summarized or anonymous information with the third parties (including advertisers and investors). For example, we may inform our advertiser of the number of visitors of the website or the most popular hotel and vacation destinations. The information does not contain any personal information, but only focuses on helping us to explore contents and services we want you to be interested in.
Your Choice On Information Collection And Usage
We will provide you with the choice to subscribe e-mail bulletins to help you receive information of special promotions. If you choose to subscribe, we will also provide you with the choice of canceling these commercial information in each e-mail. Please note that we have the right to send other e-mails to you, including service announcements, administrative messages, and investigations related to your transactions on the website, but we will not provide you with the choice to refuse them.
You can also provide your cell phone number on the website to receive flight alerts of the travel. You can refuse to receive such alerts at any time.
The "help" function in toolbars of most browsers provide relevant information to let you know how to prevent the browser from accepting new cookies, how to let the browser inform you when receiving a new cookie and how to ban all cookies. Please note that if you refuse to accept cookies on the website, you may not be able to access some parts of the website.
Cookies And Other Technologies
Help us to customize the content and advertisements that are provided for you on this website and other sites on the Internet. For example, when you visit a web page of this website, we, our service providers, or our partners will automatically set up a cookie to identify your explorer when you surf on the Internet, and display information and advertisements to you in terms of aspects that you are obviously interested in. For more detailed information about online advertisement practices and your selection, see " Advertising display / your selection" .
Help us to measure and investigate website functions as well as the effect of website content, advertising and e-mail (by determining which messages you have opened and performing actions on them).
The "help" function in toolbars of most browsers provide relevant information to let you know how to prevent the browser from accepting new cookies, how to let the browser inform you when receiving a new cookie and how to ban all cookies. Note that if you refuse to accept cookies, you will not be able to access many of the travel tools available on this website.
In addition to the above cookies, we also use "local shared objects" on the website, also known as "flash cookie". Local shared objects are used to enhance your user experience by storing your user preferences and settings (e.g., volume/mute settings, and settings related to the animation content on this website). The local shared object is similar to a browser cookie, but it can store more complex data than simple text. But the local shared object itself cannot perform any operation to the data on your computer. Like other cookies, it can only access the information (provided by you on this website) that is personally identifiable and cannot be accessed by other websites. To learn more detailed information about flash cookie or how to disable the flash cookie, please click here: http://kb2.adobe.com/cps/526/52697ee8.html
The website can also use web beacons (also known as the clear gif, pixel labeling, or web bug), which are tiny patterns with unique identifiers, placed in the HTML, and similar to cookie. We use a web beacon to monitor the communication mode of users from one page to another page on the website, send cookie or communicate with it to see if you enter the site through online advertisements displayed on the third party website and improve site performance. We can also allow service providers to use web beacons to help us to understand which e-mails the recipient has opened and recorded traffic of visitors and operations on this website. This will help us to measure our content and other project effects.
Display Of Customized Advertisement / Your Selection
The website collects data to provide you with relevant advertisements. Haoqiao.com devotes to providing you with relevant content and information. For this purpose, we may collect information about your travel-related searches by cookie and other technologies (for example, if you are looking for a flight or hotel). This information will be used in conjunction with other information (about you) collected to provide advertisement on this website or other online sites for areas of clear interest to you. For example, if you search for a hotel in Florida on this website, you will see an advertisement of the Florida tour packages on the website or on other websites you visit.
Note that we will not combine the information (about your travel-related searches) collected on the website with your personal information (for example, e-mail address) to serve advertisement on other websites. We also will not share your personal information with the third party to prevent it from sending advertisements to you. Click here, and then you can choose not to receive customized online advertisements on other websites based on travel-related searches performed on this website. Note that even if you choose not to receive customized advertisements, you will still see online advertisements, but these advertisements are wider and less relevant to you.
Business partners and advertising networks collects data to provide relevant advertisements for you。. The advertisements you see on this website are provided by us or our service provider. However, we also allow the third party to collect information about your online activities cookie and other technologies . These third parties include: (1) Business partners who collect information when you view their advertisements or interactions on the website; (2) Advertising networks that collect information about your interests as you look at the advertisements or interactions they place on multiple different websites on the Internet. The information collected by these third parties is used to predict your personality, interests, or preferences, and display advertisements on this website or on the Internet in terms of aspects of that you are obviously interested in. We do not allow these third parties to collect your personal information (for example, e-mail address) on this website or share any personal information about you with others.
The company that operates based on cookie exchanges collects data to provide you with relevant advertisements. The same as other online operation companies, haoqiao.com participates in cookie-based exchanges in which anonymous message about your browsing activity is collected through cookie and other technologies and divided into different topics of interest (for example, travel). Then we will share these topics of interest with third parties (including advertisers and advertising networks), so that they can customize the advertisements based on aspects of that you are obviously interested in. We will neither share your personal information (for example, e-mail addresses) with these companies and nor allow these companies to collect any such information about you on this website. To learn more detailed information about cookies-based exchanges (including how to access information about topics of interest related to cookies in your computer, and how to refuse to participate in these programs), click here.
How To Protect Your Information
I hope that you can use the website with confidence to schedule your trip, and we promise to protect the information collected by us. While no website can guarantee absolute security, we take appropriate security measures in management, technology and equipment to protect the personal information provided for us. For example, only authorized employees are allowed to access personal information for the purpose of performing the permitted functions. In addition, when you transfer confidential personal information between your system and our system, we will enable encryption, and we use firewalls and intrusion detection system to prevent unauthorized people from accessing your information.
How to contact us